About the surgery

News

Read all the latest news and information from the surgery.

Opening times

View our opening times and information about what to do when we are closed.

Surgery staff

Meet the practice team.

Teaching Practice

Vauxhall Practice has committed to teaching and training undergraduate medical students and postgraduate doctors. We have close links with Cardiff University and teach students across the whole 5 years of Cardiff school of medicine. All clinicians here at Vauxhall are involved in their training and are proud to be part of their learning.

We could not do any of this without the fantastic support of the patients at Vauxhall. Although we know that teaching raises standards generally and is good for the Surgery, we are constantly amazed by how helpful patients are towards our students and junior doctors and appreciate this greatly. You are helping to create the doctors of the future and they learn so much from you.

There will be students and junior doctors at various levels of training present for much of the year at Vauxhall. We always do our best to notify patients of this and are very happy to ask a student to leave the consultation if patients would rather they are not present.

GP Access Standards

A new set of standards was announced in March 2019 by the Minister for Health and Social Services to raise and improve the level of service for patients in Wales from their GP practices.

These standards are set out below

  1. Have a telephone system with a recording function for incoming and outgoing lines, that stacks calls and allows analysis of call data.
  2. Have a telephone introduction message recorded bilingually in Welsh and English that, in total, lasts no longer than 2 minutes.
  3. Ensure that patients and care homes can order repeatable prescriptions digitally.
  4. During core hours, ensure patients can digitally request a non-urgent appointment or a call back, with appropriate governance in place.
  5. Publicise via the practice’s online resource:
    • The access requirements in these standards, and how patients can:
    • access the contractor’s services, and
    • request an urgent, routine, and advanced consultation.
  6. Offer a same-day consultation for:
    • children under 16 with acute presentations, and
    • patients clinically triaged as requiring an urgent assessment.
  7. Offer pre-bookable appointments to take place during core hours.
  8. Actively signpost patients to appropriate services:
    • available from members of the contractor’s cluster,
    • provided or commissioned by the Local Health Board, or
    • available locally or nationally.

Page last reviewed: 03 December 2025
Page created: 13 November 2024