Patients can choose how they would like to order their repeat prescriptions:
If you would like to read our repeat prescription policy, please ask a receptionist.
At any one time, only one month’s supply for most medicines will be issued. If you are going abroad for longer than 4 weeks, please ask one of the receptionists for advice. Please ensure that you order only the items you need on your repeat. This will help to avoid wastage.
My Health Online (MHOL) Registration
You are now able to request a My Health Online account via My Surgery App, found on the Home Page. Once you have made an account on My Surgery App, select 'Order you Repeat Prescription'. Select 'Register for Online Services' to proceed with your registration form. You will be required to take photographs of two forms of identification and take a video of yourself to confirm your identity. Once you have completed your form the practice will process this information and send your login information to you via email.
We also offer non dispensing patients who are taking certain long term medication a repeat dispensing service, whereby your repeat medication will be authorised for periods of six to twelve months. Your prescriptions will be held by your choice of pharmacy, where you can collect your medication without having to return to the surgery every month to submit your repeat request. Please discuss this with a GP or pharmacist if you are interested in this service.
All patients on repeat medication should have their medicines and the need for them reviewed from time to time (at least annually). Patients with long term illnesses such as diabetes, heart disease and asthma will be called to nurse led clinics. Others will see a doctor or practice pharmacist. If you are not sure how or when your medicines should be reviewed please ask a member of our prescribing team.
Warfarin monitoring and dosing is offered in regular clinics at the practice. Please book into the Warfarin Monitoring (INR) Clinic as required.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
The dispensary is open at our Tutshill Surgery Monday to Friday 08:30 – 13:00 and Monday and Friday afternoons 14.00 to 17:30.
If you live over one mile from a pharmacy you can register for our dispensary service. Please ask at reception for details.
Dispensing patients can also sign up for the practice repeat dispensing service, where patients who are taking certain long term medication will be authorised for periods of six to twelve months. Your prescriptions will be held by our dispensary and there is no need to submit your repeat request. Please discuss this with your GP or our dispenser if you are interested in this service.
NHS prescriptions in Wales are free.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.