The NHS Wales App will replace My Health Online by the end of December 2023 and you will no longer be able to order your medication through MHOL from 1 January 2024. Therefore please download the App today and register.

Find out more: https://app.nhs.wales/login

Patients can choose how they would like to order their repeat prescriptions:

• By handing in the right hand side of your prescription ticked with what you want in via our post box. 
• By sending your request online via the Klinik link on the home page
• Via the NHS App
• By post, enclosing a SAE if you would like us to post it back to you
• If you would like your prescription to be collected by the local chemist please complete a form at the chemist of your choice.

Please note that it will take up to 5 working days to process your prescription request.

If you would like to read our repeat prescription policy, please ask a receptionist.

At any one time, only one month’s supply for most medicines will be issued. If you are going abroad for longer than 4 weeks, please ask one of the receptionists for advice. Please ensure that you order only the items you need on your repeat. This will help to avoid wastage.

Order through Klinik

https://access.klinik.co.uk/contact/the-vauxhall-practice

Download the NHS Wales app on your smart phone or tablet

Download on AppStore

Download on GooglePlay

Repeat Dispensing Service

We also offer non dispensing patients who are taking certain long term medication a repeat dispensing service, whereby your repeat medication will be authorised for periods of six to twelve months. Your prescriptions will be held by your choice of pharmacy, where you can collect your medication without having to return to the surgery every month to submit your repeat request.  Please discuss this with a GP or pharmacist if you are interested in this service.

Medication Reviews

All patients on repeat medication should have their medicines and the need for them reviewed from time to time (at least annually).  Patients with long term illnesses such as diabetes, heart disease and asthma will be called to nurse led clinics.  Others will see a doctor or practice pharmacist.  If you are not sure how or when your medicines should be reviewed please ask a member of our prescribing team.

Warfarin monitoring and dosing is offered in regular clinics at the practice.  Please book into the Warfarin Monitoring (INR) Clinic as required.

Please allow five full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Dispensary

The dispensary is open at our Tutshill Surgery Monday to Friday 08:30 – 13:00 and Monday and Friday afternoons 14.00 to 17:30.

If you live over one mile from a pharmacy you can register for our dispensary service.  Please ask at reception for details.

Dispensing patients can also sign up for the practice repeat dispensing service, where patients who are taking certain long term medication will be authorised for periods of six to twelve months. Your prescriptions will be held by our dispensary and there is no need to submit your repeat request.  Please discuss this with your GP or our dispenser if you are interested in this service.

Prescriptions Charges and Exemptions

NHS prescriptions in Wales are free.

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65
• 12-month prepayment certificate (PPC): £111.60
• 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

Please allow 5 working days, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.